Customer Care

Browse the wide selection of online resources available on this website to assist you in the installation and operation of the Nuheat floor warming products.

We take pride in our level of customer service. If you have questions that you cannot find answers to on our website, we have in-house customer care, technical services, and design representatives that will be able to answer any questions that you have regarding Nuheat floor heating systems. Feel free to contact us at
1-800-778-WARM (9276) or email us at


The Nuheat Mat and Nuheat Cable Floor Heating Systems are repairable if damaged. Pentair Thermal Building Solutions also has a network of registered repair technicians across North America who are available for onsite repairs if necessary.

If you suspect that the Nuheat Floor Heating System is damaged, please call our Technical Services Department at 1-800-778-WARM (9276) and they would be happy to assist you.

Measuring Support

Follow the link below to learn how to measure your room for installation of the Nuheat Mat System or the Nuheat Cable System.

How To Measure Guide