Thermostats & Controls FAQ

Nuheat offers a variety of controls and accessories to complement the installation and operation of your Nuheat floor warming system.

SOLO Programmable Thermostat


Nuheat SOLO Virtual Thermostat
Learn how to program your Nuheat SOLO Programmable Thermostat.

Harmony Programmable Thermostat


Nuheat Harmony Virtual Thermostat
Learn how to program your Nuheat Harmony Programmable Thermostat.

NTG Programmable Thermostat


Nuheat NTG/82F Virtual Thermostat
Learn how to program your Nuheat NTG Programmable Thermostat.


How to Adjust the Floor Heat

Can I connect more than one mat to a single thermostat? (NTG & Harmony)
What if my thermostat screen is blank? (NTG)
What if my GFCI light is on? (NTG)
What does an "LO" reading on screen mean? (NTG)
What does an "HI" reading on screen mean? (NTG)
How do I set the time & date on my thermostat? (NTG)
How do I program the desired comfort, economy, and vacation temperature settings? (NTG)
How do I manually adjust the temperature? (NTG)

Can I connect more than one mat to a single thermostat?

Yes, you can connect multiple mats to a single thermostat as long as the total amperage of the mats (amperage information located on the cold lead) do not exceed 15 amps.

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What if my thermostat screen is blank?

  • Open the left panel of the thermostat.
  • Double check to make sure the On/Standby switch is in the "On" position.
  • If not, switch the thermostat and the system "On"

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What if my GFCI light is on?

  • Open the left panel on the thermostat.
  • Switch the "On/Standby" switch to "Standby" for three seconds to reset the GFCI.
  • Or at your electrical box flip the breaker that to the Nuheat system off.
  • Flip the breaker back on.
  • If the GFCI light is still on - call your electrician.

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What does an "LO" reading on screen mean?

  • The floor sensing probe is damaged, missing or loose.
  • Call your electrician.

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What does an "HI" reading on screen mean?

The floor sensing probe is reading a temperature over 104F.Probe is likely too close or is touching a heating wire inside the mat.The probe must be relocated. Call your tile setter to reposition the probe.

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How do I set the time & date on my thermostat?

Note: When programming Time - the thermostat will denote pm but does nothave an indicator for am.

  • Open the left side door of the thermostat.
  • Use the Hour and Minute buttons to set the correct time.
  • Use the Day button to set the correct day.

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How do I program the desired comfort, economy, and vacation temperature settings?

Note: The Thermostat comes pre-programmed with the following temperature settings.

  • Comfort Temperature Setting: 88F
  • Economy Temperature Setting: 74F
  • Vacation Temperature Setting: 74F

If these default temperature set points do not suit your personal preferences continue with the following steps.

Comfort Setting

  • Open the right panel of the thermostat.
  • Press or tap the sun symbol.
  • The Temperature reading will appear with a small arrow pointing to it.
  • Use the arrow buttons to set the desired comfort setting.
  • Once desired temperature is selected press and hold the sun button until the sun icon appears below the temperature.
  • The comfort temperature setting is now set.

Economy Setting

  • Open the right panel of the thermostat.
  • Press or tap the moon symbol.
  • The Temperature reading will appear with a small arrow pointing to it.
  • Use the arrow buttons to set the desired economy setting.
  • Once desired temperature is selected press and hold the moon button until the moon icon appears below the temperature.
  • The Economy temperature setting is now set.

Vacation Setting

  • Open the right panel of the thermostat.
  • Press or tap the suitcase symbol.
  • The Temperature reading will appear with a small arrow pointing to it.
  • Use the arrow buttons to set the desired vacation setting.
  • Once desired temperature is selected press and hold the suitcase button until the suitcase icon appears below the temperature.
  • The Vacation temperature setting is now set.

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How do I manually adjust the temperature?

  • Tap the sun button to increase the current temperature.
  • Tap the moon button to decrease the current temperature.

The switch to manual mode will be indicated by the "pointing figure" instead of any "houses" or "the clock".

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