Privacy Policy

This Privacy Statement sets forth the online data collection and usage policies and practices that apply to the Nuheat website, controlled by Pentair Thermal Building Solutions (“Pentair”)...

IMPORTANT – By visiting the Site, you consent to the policies and practices described in this Statement.

Collection and Retention of Information - In order to provide you the services offered on the Site, in some areas of the site you are requested to provide personal information, including your name, address, e-mail address, telephone number, contact information, and any other information from which your identity is discernible. One example of an area on the Site where we collect personal data is in the “Contact Us” section, where you may request that Nuheat telephone you or send you further information.

Nuheat also gathers or may gather certain technical information about your use of our Site, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is or may be collected by the Site. This information can include, without limitation, your IP address, browser type, domain names, access times and referring web site addresses. This information is used to evaluate different aspects of the Site. The information may also be used for site security and law enforcement purposes.

Your data will be stored and processed in whole or in part in Vancouver, Canada. If you access the Site from any other country, your usage of the Site constitutes consent to the transfer of your data out of your country and into Canada.

Use of Information by Nuheat - We use the information we gather on the Site – whether personal or technical – for the purpose of operating and improving the Site, fostering a positive user experience, and delivering the services that we offer. We may also use the information to contact you about your opinion of current services or potential new services that may be offered through the Site.

We may use your contact information in order to send you e-mail or other communications regarding updates at the Site, which may be of interest to you. The nature and frequency of these messages will vary depending upon the information we have about you.

In addition, under the “Contact Us” form, you have the option to elect to receive additional communications, information and promotions including without limitation free informational newsletters from Nuheat relating to topics that may be of special interest to you.

We have an area where you can submit feedback. Any feedback you submit in this area becomes our property, and we can use such feedback (such as success stories) for marketing purposes or to contact you for further information. You hereby waive any moral rights, droit moral or similar rights you may have in respect of such feedback.

Disclosure of Information to Others - We do not disclose to third parties your personal information or information about your use of the Site except as set forth in the following four subparagraphs.

We may disclose such information to companies and individuals we employ to perform functions on our behalf. Examples may include hosting our web servers, analyzing data, and providing marketing assistance. These companies and individuals will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party.

We may disclose such information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of Nuheat or its affiliated companies; (c) prevent a crime; or (d) protect the personal safety of users or the public.

We may disclose and transfer such information to a third party who acquires all or a substantial portion of Nuheat’s business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event Nuheat becomes the subject of a bankruptcy proceeding, whether voluntary or involuntary, Nuheat or its trustee in bankruptcy may sell, license or otherwise dispose of such information in a transaction approved by the bankruptcy court.

Nuheat may also share aggregated anonymous information about visitors to its Site with its clients, partners and other third parties so that they may understand the kinds of visitors that visit the Site and how those visitors use the Site.

Use of Cookies - A “cookie” is a small data file transferred by a website to your computer’s hard drive. Nuheat sends cookies when you surf our site, or request information or certain services. Accepting the cookies used on our site does not give us access to your personal information, but we may use the cookies to identify your computer. Cookies are typically classified as either “session cookies” or “permanent” cookies.

“Session” cookies do not stay on your computer after you leave our website or close your browser. The aggregate information collected permits us to analyze traffic patterns on our site. This can enable us over time to provide a better experience on our site by improving content or personalization and making our site easier to use.

“Permanent” cookies are those that remain on your computer. They are used to facilitate shopping, personalization and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on Web pages where a login is required. “Permanent” cookies can be manually removed by the user.

Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how to adjust your cookie preferences at the following websites:

Microsoft Internet Explorer:
Mozilla Firefox:
Google Chrome:

Updating Your Information - You have the right to demand that your personal information be deleted from the Site. You may review, correct, update, change or delete the information on file with us at any time by simply contacting us.

If you opted to receive newsletters, commercial e-mails or other communications, but subsequently change your mind, you may opt-out by contacting us. If you previously opted not to receive such communications, you may later opt-in by visiting the “Contact Us” portion of the Site.

Security - Nuheat has implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

Children - The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to Privacy Statement - If we decide to change our Privacy Statement for the Site, we will post those changes here so that you will always know what information we gather, how we might use that information, and to whom we will disclose it. Your continued use of the Site following the posting of changes to this Agreement will mean you accept and are bound by such changes. If at any time, you have questions or concerns about the Nuheat Website Privacy Statement, please feel free to email us at

Contact Information - We welcome your comments concerning this Privacy Statement. If you believe that we have not adhered to this Statement, please contact us by e-mailing us at We will use commercially reasonable efforts to promptly determine and remedy the problem.