The comfort and peace of mind you deserve

We believe in the quality of our products, that's why we offer 25 years product warranty as standard, the only thing you need is to register after installation.

So you can leave your worries out in the cold and find your floor heating comfort solution with the reassurance you will enjoy years of reliable performance.  It's the comfort and peace of mind you deserve!

Register your Warranty

Product Warranty

Covers all Nuheat heating systems: heating mat, mesh, cable and cable combined with membrane.

All thermostats are subject to 3 years product warranty.

Simple steps to make sure you benefit from our 25 year product warranty:

  • Keep a copy of the tests report, relevant invoice, installation photographs and sketches
  • Complete online warranty registration form within 30 days from the date of installation.

Total Care Warranty

Total Care Warranty is everything included in the 25 year product warranty going beyond product value. Offered exclusively at no additional cost for all installations completed by Nuheat Certified PRO installers.

Certified PRO installers have followed our extensive product training, guaranteeing a flawless installation for years of comfort.

Total Care Warranty exceeds the initial 25 Years product value and covers:

  • Floor heating system replacement
  • Floor covering renovations to initial state
    • What is covered

    • Installed by a
      Professional Installer

    • Installed by a
      Certified Pro Installer

    • Covers all Nuheat heating systems:

      • Nuheat standard & custom mats

      • Nuheat cable

      • Nuheat cable & membrane

      • Nuheat mesh

    • Nuheat Thermostats

    • 3 YEARS
      Product Warranty

    • 3 YEARS
      Product Warranty

Making a Warranty Claim

We hope your product won't need repair, but in the exceptional case that it does - We've made it as easy as possible.

Feel free to contact us at 1-800-778-WARM (9276) or email us at for warranty inquiries.